15Five

Reporting for People Ops

I was on the analytics team at 15Five where I designed a new user experience and enhanced the capabilities of our reporting feature. This allowed People leaders to better understand the engagement of their employees.

Timeline

2019 (~4 months)

Team

  • 1 Designer (me)
  • A couple of engineers
  • 1 Product Manager

    • The problem

    15Five is an application that allows People Ops leaders to monitor employee engagement, objectives, and performance. Our customers wanted a better reporting tool and often mentioned that the existing functionality was too basic and showed too few metrics to be useful for them. Sales also mentioned Reporting as a weakness in our product suite.
    Previous reporting experience

    Previous reporting experience

    The outcome

    We were able to build out a much more comprehensive reporting feature after a couple of months. We were able to surface metrics that weren't visible to customers before and completely revamped the user experience to allow for the drilling in and exploration of data.

    After release, we saw an increase in usage of the feature. We also shared the new feature with a customer who was on the fence and they ended up closing a deal with us!

    New reporting experience

    The new reporting experience